Frequently Asked Questions

1. What is bbfeshop.com.ng?

BBF Eshop is your one-stop eshop in Nigeria and a leading business to Consumer e-commerce site. It is an online retail shop that enables anyone from anywhere around the world, especially in Nigeria purchase different items/products online from the comfort of their homes. It is Owned by Beauty & Brains Foundation (B.B.F) Printing Press Nig. Ltd

2. What is Buyer Protection?

We offer all our customers ultimate peace of mind. We have you covered 100% on every eligible purchase. 

3. What is the estimated delivery time?

BBF delivers products to customers all over Nigeria.

Owerri- 1-3days

Abuja- 1-5days

Lagos, Rivers, Enugu, Asaba, Onitsha, Abia –  2 to 5days,

Other states 3-14days

4. Why does the estimated delivery time vary?

BBF is a true online marketplace that empowers Nigerians and foreigners across the World. This means that not all products on BBF are sold or delivered by BBF. In addition, BBF buyers and sellers are found in every state in Nigeria. Given the various factors involved (the time it takes a seller to ship, the courier company used, the distance between buyer and seller, and more)  contributes to why the delivery times may vary.

 

5. Who will deliver my order?

Your order may be delivered by BBF, by other courier companies, or by the seller or the seller’s agents, depending on whether the item was sold by BBF or a third-party seller and on the delivery method chosen by a third-party seller. You may be called prior to or on the same day as delivery to see if you are available to receive your order.

6. My order is shipped. How can I track it?

To track your order visit: https://bbfeshop.com.ng

Login into your account and follow the orders you’ve made to track them. Although we will continue to update you via email on the products you’ve ordered.

7. Will all of the items in my order arrive in a single package?

If your order consists of items from more than one seller, your items will arrive separately. If your order consists of items from a single seller, your items may arrive together or separately. If your orders arrive separately, be rest assured that the remaining item(s) will be delivered shortly.

8. Can I buy in bulk?

Of Course You can. We Offer You lots of discounts on bulk orders too.

For all your Corporate Procurement, Gift Vouchers and Consumer Promotion Activities, please contact us on 07065179545 or email us at support@bbfeshop.com.ng 

9. I need to sign up before buying any Offer/Product?

Yes this is to enable us get your shipping details, contact you for pickup, follow up if you have returns on any of our products, and to contact you for our promotional discounts and gift vouchers when necessary.

4. How do I create an bbfeshop account and become an Affiliate?

To become an affiliate or create a bbfeshop account, you simply need to click on the dropdown menu of the eshop header and under store affiliates click register and follow the rest of the instructions. 

You can also read our terms and conditions to know best how we work with affiliates. Thank You!

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